Riverside MyChart – Riverside Health System

Riverside MyChart is your secure, online connection to Riverside Health’s patient portal. Built on the trusted MyChart platform, serving costal Virginia since 1915 – caring for others as we would care for those we love. It allows you to manage your health care from anywhere at any time. Whether you want to review your medical records, message your providers, schedule or change appointments, request prescription refills, or pay your bills, Riverside MyChart makes it easy to stay on top of your care.

Patients also have the option to customize how they receive updates and reminders. You can choose to get notifications about test results, messages, billing statements, and appointment reminders by email, text message, or phone call. Updating your communication preferences only takes a few clicks in your account settings once you log in.

What You Can Do with Riverside MyChart

Riverside MyChart offers the same familiar features and benefits you’d expect from a modern patient portal, along with a few extras to make your health care experience more convenient. With one secure login, you can:

• View your health records, including visit summaries, immunizations, and allergies.

• Send and receive secure messages with your Riverside care team.

• Schedule, reschedule, or cancel appointments online.

• Request medication refills and track your prescriptions.

• Pay bills online and review past billing statements.

• Participate in video visits for non-urgent care from the comfort of home.

• Connect with other health care organizations if you receive care outside Riverside.

Accessing Riverside MyChart

If you were already using MyChart before, nothing changes—you can log in with your existing username and password. Your information and settings remain the same, and the portal continues to offer all the features you know and rely on.

If you prefer mobile access, the MyChart mobile app (red folder with a white heart icon) is fully compatible with Riverside MyChart. Once downloaded from the Apple App Store or Google Play, simply log in with your Riverside MyChart credentials to access your account on the go.

How to Sign Up for Riverside MyChart

Creating a Riverside MyChart account is simple:

• Online Sign-Up with code?: Visit the Riverside MyChart sign-up page and enter your activation code if you’ve received one. Follow the prompts to create your username and password.

• Without an Activation Code?: If you don’t have a code, you can still sign up online by verifying your identity with personal details such as your name, date of birth, and contact information.

• In Person: You can also request access during your next visit with a Riverside Health provider. They’ll provide you with the details needed to activate your account.

Once your account is active, you’ll be able to securely manage your care and explore all of Riverside MyChart’s features, whether on a computer or through the mobile app.

Login Portal Contact Help Desk?

Riverside MyChart Login

If you’re new to Riverside MyChart and need to create an account, the process is quick and simple. Just click on the “Sign Up Online” button on the Riverside MyChart landing page, and follow the step-by-step instructions to set up your secure patient portal account.

If you already have a Riverside MyChart account, you don’t need to create a new one. Simply log in with the same username and password you’ve always used.

To Sign in:

• Go to the Riverside MyChart login page.

• Enter your username and password in the fields provided.

• Click Log In to access your account.

Forgot Your Username or Password?

No worries—Riverside makes it easy to recover your login details. You can:

• Use your browser’s saved password feature if you’ve stored your login info.

• You may simply click the ”Forgot Login Information?” in there will you find “I Forgot My Username” and “I Forgot My Password” links, use any depending on the help you need.

For username retrieval, you’ll need to enter your full name and date of birth. For password resets, you’ll be asked for your username, date of birth, and ZIP code. If you still need help, Riverside’s MyChart Support team is available by phone to walk you through the process.

How to Pay Your Riverside Health Bills

Riverside Health understands that dealing with medical bills can feel overwhelming, which is why they offer flexible and convenient payment options.

Payment is typically due within 15 days of receiving your statement. You can pay in the following ways:

• Online: Sign in to your secure Riverside MyChart account and pay by credit card.

• By Mail: Send a check using the mailing instructions included with your statement.

• As a Guest: Friends, family members, or caregivers can make payments on your behalf without needing a Riverside MyChart account.

Financial counselors are also available to discuss options, set up and apply for Financial Assistance, and help you understand your billing statement.

How to Download the Riverside MyChart App

The Riverside MyChart app is a convenient way to stay connected to your care anytime, anywhere. Through the app, you can view your medical records, send secure messages, schedule appointments, check test results, and pay bills right from your smartphone or tablet.

To get started:

• Apple Users: Download the MyChart app from the [App Store].

• Android Users: Download the MyChart app from [Google Play].

Once installed, open the app, search for Riverside Health as your provider, and log in with your Riverside MyChart username and password.

Riverside Health Contact Information

Riverside Health provides several ways for patients and community members to connect with them, whether for general inquiries, appointments, billing, or technical support.

If you’re having trouble accessing your Riverside MyChart account, or if you need technical assistance, Riverside’s dedicated support team is available by phone during regular business hours. You should contact your Riverside MyChart help desk or call 757-534-9440 to help you regain access to your account.

You can also visit the Riverside MyChart FAQs section online to see answers to common questions and helpful troubleshooting tips.

General FAQs – Riverside MyChart Frequently Asked Questions

All FAQs

• What is Riverside MyChart?

  Riverside MyChart is a secure online portal that allows you to view your health records, communicate with your care team, schedule appointments, request prescription refills, and pay medical bills—all from your computer or mobile device.