Contact Us

Riverside Health System provides several ways for patients and families to reach out for help with general questions, appointments, billing, and other needs.

Your health and experience are our top priorities, and your feedback helps us continue improving the care we provide. You can call Riverside to speak directly with a representative, or you can complete our online contact form. If you choose the form, please allow up to 7 days for a response.

Important: Riverside cannot handle medical emergencies through phone lines or online forms. If you are experiencing a medical emergency, please dial 911 immediately or go to your nearest emergency room.

Compliments Suggestions and Complaints

If you’re not finding exactly what you need on our Riverside website, we’re here to help. Our dedicated medical team wants to ensure you have all the support you need. If you have an urgent medical emergency, please call 911 immediately. For everything else—appointments, billing questions, career opportunities, and more—take a look at our quick-contact options below.

Appointments (Schedule/Reschedule) or Contact Provider:

Log in to your MyRiverside Portal or call customer service help desk line at 1-757-534-9440

Locations:

Visit Riverside clinic location page (https://www.riversidehealthcare.org/locations) to contact directly.

Billing / Patient Accounts:

1-815-935-7539

Careers Enquiry:

1-815-935-7547

Still need assistance or have a general inquiry? Give us a call. We’re happy to help!

Contact Riverside Healthcare by phone:

Corporate Address